Remote PAM for External Users

Grant granular access, without the coordination chaos

  • You decide who gets access, when, for how long, and to what. Easy to set up and fully traceable at any time. No opening IT tickets, no VPNs, no shadow IT, no local installations, no complex overhead.
  • Personal Appointment
    Personal Appointment
    Personal Appointment

    450+ IT teams in European companies with critical, regulated infrastructures trust VISULOX

    Privileged Remote Access

    How do I bring third parties securely into the system?

    Unclear responsibilities, permanent permissions, and VPN access make external access hard to control. At the same time, regulations like NIS-2 are increasing pressure for clear rules and full traceability.

    80%

    of all cyber security incidents occur through uncontrolled and undocumented third-party access.

    92%

    of all companies worldwide rely on internal and external remote access solutions in daily operations.

    $1,2 Mio.

    is the average cost of a cyber security incident caused by insufficient access controls.

    Additional Platform Modules

    One unified access path for everyone

    With VISULOX, create a central, controlled access point that combines security, transparency, and efficiency in everyday operations.

    Access Management

    Access is created only when needed

    All access runs through a central access portal with clearly defined roles and permissions following the Least Privilege principle. With just a few clicks, you grant time-limited, purpose-bound access and keep everything in view from one place.

    Just-in-Time Access and Zero Standing Privileges (ZSP)

    Multi-factor authentication and complete audit logging

    Centralized management of all privileged access

    Controlled break-glass access for emergencies

    Gateway Access

    Control external users without opening your IT

    External users work browser-based, with no local installations, inside a clearly defined access zone — never directly inside your IT, thanks to protocol break. This enables external work across many systems, while every session always stays under your control.

    Secure connections via RDP, SSH, VNC, HTTPS, etc.

    Robust file transfer with checks and approvals

    Agentless, seamless integration into existing workflows and IT and OT systems

    Traceability

    No external click goes unseen

    VISULOX automatically documents every session. You see in real time who is working on what, and can use session recordings to prove access after the fact. This makes audits and follow-up inquiries significantly easier — with no manual rework or additional tools.

    100% audit trail — audit-ready and DSGVO/GDPR-compliant

    With collaboration mode and four-eyes principle

    Tamper-proof session recordings — searchable by keystroke or OCR technology

    Rapid deployment

    Global security without a major project

    Integrate VISULOX into existing IT landscapes in just a few days — even in complex environments with legacy systems or distributed teams. Instead of point solutions, you create one unified access path that deliberately simplifies operations.

    Agentless integration without tool sprawl

    On-premises subscription available: your environment, our service

    No adjustments to endpoints or applications required

    Decentralized Remote PAM Platform

    Why over 450 IT teams secure their systems with VISULOX

    We use VISULOX as a gateway to secure our customer support environment. Through VISULOX, we establish a secure connection with our customers to assist them in implementing our products. VISULOX provides a secure method with key and video recording that meets the highest security and audit standards. Support is quick and personal.

    Duncan K.

    Security Analyst

    VISULOX enables the management of information security through the privileged access control of users to various infrastructures with centralized management.

    Robert F.

    IT Manager

    VISULOX works flawlessly, and the IT support is exceptionally reachable in emergencies. Moreover, the team also assists with other concerns, even if they are not directly related to VISULOX.

    Gerd H.

    IT Support

    We can be sure that our R&D data is accessed exclusively by us. VISULOX gives us the assurance that external service providers are never 'unattended' and that no one can access critical information or, in the worst case, even share it.

    Alois O.

    CISO | OEM Hersteller

    Secure access to IT infrastructures can be presented very transparently. The system operates stably, even with over 1000 users. Our implementation of ISO 27001 is significantly supported, especially for large infrastructures.

    Matt C.

    IT Director | Automotive

    VISULOX monitors service provider activities across servers – privileged multiple accounts  are eliminated. Together with amitego, we have developed a transparent, auditable control system that precisely documents who did what and when.

    Andreas B.

    SOC Specialist

    Visulox überwacht Dienstleister-Aktivitäten serverübergreifend – privilegierte Mehrfachkonten entfallen. Zusammen mit amitego haben wir ein transparentes, auditfähiges Kontrollsystem entwickelt, das präzise dokumentiert, wer wann was getan hat.

    Maxmilian Metzger

    IT-Leiter

    Highly powerful, mature, and secure for privileged remote access by external service providers. First-class support and a forward-thinking development team at amitego. We are in close, ongoing contact with the vendor and can actively contribute to the product's evolution. Customer requests are addressed promptly.

    Andreas U.

    Remote Access Solution Lead Architect

    VISULOX is ready in days

    Enterprise Security, without Enterprise Overhead

    VISULOX delivers secure privileged access — clearly governed and simple to operate. No hidden costs, no bloated projects, yet 100% secure and effective. Reduce complexity and operating costs.

    Lean Implementation

    VISULOX integrates seamlessly into existing IT landscapes without agents, downtime, or parallel environments. Identities, systems and processes remain intact — only access is centrally governed.

    Flexible Licensing

    VISULOX scales with your needs. Licensing is based on concurrent users and active modules. Start small, scale on demand, avoid hidden costs — ideal for pilots and rollouts to additional teams or locations.

    24x7 Support in Germany

    VISULOX is developed and operated in Germany and Switzerland. German-speaking support covers not just day-to-day operations, but actively assists with onboarding, proof-of-concepts and pilot projects. A reachable contact is always available for security-critical topics.

    Individual Customisability

    The multi-tenant, scalable architecture adapts flexibly to internal policies and processes. Looking ahead: the platform continues to evolve — including in the areas of Zero Standing Privileges and future cloud and machine identity scenarios.

    Case Studies

    VISULOX in Action – Real-world Results

    From energy providers to international corporations: companies with high compliance requirements rely on VISULOX to comprehensively control and document privileged access.

    Transport

    From Remote Access to a Critical Access Platform

    In three years, Delta Air Lines replaced its entire Oracle Secure Global Desktop infrastructure with VISULOX — building it into a Critical Access Platform for secure access to critical systems.

    100%

    of legacy infrastructure replaced with Visulox

    0

    direct network access paths to critical data systems

    3

    years to replace Oracle Secure Global Desktop

    Personal Appointment
    Personal Appointment
    Personal Appointment

    Industry

    Compact, High-Availability Access Platform with Outstanding Support

    For over ten years, Magnet-Schultz has relied on VISULOX — a compact, high-availability access platform with all core capabilities and reliable German-speaking support.

    100%

    all core capabilities in one platform

    +10

    years of Visulox in production

    8h

    Maximum Support Response Time

    Personal Appointment
    Personal Appointment
    Personal Appointment

    Healthcare & Pharma

    Merck KGaA Centralizes External Access

    For over three years, Merck has centrally managed the remote access of external service providers through VISULOX — secure, auditable, and without VPN for third parties.

    +3

    years of VISULOX in production

    100%

    of external access centrally controlled and logged

    +15

    external service provider companies securely connected

    Personal Appointment
    Personal Appointment
    Personal Appointment

    Contact

    Your direct path to secure remote access

    Speak directly with a cybersecurity expert.

    Personal meeting
    Personal meeting
    Personal meeting

    FAQ

    What is Remote Privileged Access Management (Remote PAM) with VISULOX?

    Remote Privileged Access Management (Remote PAM) steuert und sichert privilegierte Zugriffe auf IT-Systeme aus der Ferne – etwa durch Administratoren, externe Dienstleister oder Partner.
VISULOX setzt diesen Ansatz konsequent um: Zugriffe werden zentral vergeben, zeitlich begrenzt, eindeutig einer Person zugeordnet und vollständig dokumentiert. Direkte Verbindungen zur Zielinfrastruktur werden technisch unterbunden, sodass Kontrolle, Nachweisbarkeit und Sicherheit jederzeit gewährleistet sind.

    How does VISULOX differ from traditional VPN or PAM solutions?

    Remote Privileged Access Management (Remote PAM) steuert und sichert privilegierte Zugriffe auf IT-Systeme aus der Ferne – etwa durch Administratoren, externe Dienstleister oder Partner.
VISULOX setzt diesen Ansatz konsequent um: Zugriffe werden zentral vergeben, zeitlich begrenzt, eindeutig einer Person zugeordnet und vollständig dokumentiert. Direkte Verbindungen zur Zielinfrastruktur werden technisch unterbunden, sodass Kontrolle, Nachweisbarkeit und Sicherheit jederzeit gewährleistet sind.

    How does VISULOX support a Zero Trust strategy?

    Remote Privileged Access Management (Remote PAM) steuert und sichert privilegierte Zugriffe auf IT-Systeme aus der Ferne – etwa durch Administratoren, externe Dienstleister oder Partner.
VISULOX setzt diesen Ansatz konsequent um: Zugriffe werden zentral vergeben, zeitlich begrenzt, eindeutig einer Person zugeordnet und vollständig dokumentiert. Direkte Verbindungen zur Zielinfrastruktur werden technisch unterbunden, sodass Kontrolle, Nachweisbarkeit und Sicherheit jederzeit gewährleistet sind.

    Why does VISULOX have a low Total Cost of Ownership (TCO)?

    Remote Privileged Access Management (Remote PAM) steuert und sichert privilegierte Zugriffe auf IT-Systeme aus der Ferne – etwa durch Administratoren, externe Dienstleister oder Partner.
VISULOX setzt diesen Ansatz konsequent um: Zugriffe werden zentral vergeben, zeitlich begrenzt, eindeutig einer Person zugeordnet und vollständig dokumentiert. Direkte Verbindungen zur Zielinfrastruktur werden technisch unterbunden, sodass Kontrolle, Nachweisbarkeit und Sicherheit jederzeit gewährleistet sind.

    Is VISULOX suitable for enterprise environments?

    Remote Privileged Access Management (Remote PAM) governs and secures privileged access to IT systems from remote locations — by administrators, external service providers, or partners. VISULOX implements this approach consistently: access is granted centrally, time-limited, uniquely assigned to an individual, and fully documented. Direct connections to the target infrastructure are technically prevented, ensuring control, traceability, and security at all times.